Capacity & Efficiency

[PLACEHOLDER]

Organizational & Staff Capacity – 1

PPI 1.3

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PPI 1.5

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PPI 1.10

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PPI 1.11

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PPI 1.12

Time & Resource Prioritization – 2

PPI 2.1

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PPI 2.3

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PPI 2.4

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PPI 2.5

Timeliness of Case Processing – 3